HITACHI HIGH-TECH (SINGAPORE) PTE. LTD.
Posted: May 15, 2025
Roles & Responsibilities:
Key Account Management:
• Oversee business operations and inventory management for key accounts, ensuring efficient processes and exceptional customer satisfaction.
• Lead communication efforts between local teams, the Japan team, and customers, focusing on Japanese key account representatives to ensure seamless coordination across regions.
• Identify and capitalize on customer requirements, uncovering growth opportunities, and driving business expansion in Southeast Asia (SEA) regions.
Market Analysis and Reporting:
• Lead market research discussions with intelligence agencies to track business trends, technological advancements, price movements, and industry activities. Provide strategic insights to suppliers and customers to optimize strategies.
• Analyse and interpret customer demands, ensuring effective communication with suppliers to align with market needs.
Supply Chain and Procurement:
• Manage various supply chain management projects, including organizing and facilitating trade exhibitions.
• Lead efforts in sourcing new suppliers in logistics and financial schemes, ensuring competitive pricing and reliable suppliers.
• Oversee the procurement team in Japan, including leading price negotiations and delivery timelines to ensure optimal purchasing conditions.
• Direct procurement processes for other group companies, ensuring alignment with overall supply chain objectives.
Process Improvement and Automation:
• Develop and implement new solutions to improve operational processes and automate workflows, leveraging appropriate tools and technologies.
• Lead the management team in preparing budget reports, analysing financial data, and driving the achievement and improvement of KPIs such as cash flow and inventory management.
Others:
• Conduct and oversee inventory checks twice a year, collaborating with the Sales Administration Team to ensure accurate stock records and resolve discrepancies.
• Lead internal projects as assigned by management, providing strategic support for various initiatives across departments or teams
Job Requirements:
• 5-7 years of experience in supply chain management and proven track record of driving operational improvements.
• Preferably degree in business, Supply Chain or equivalent.
• Success in acquiring new customers, recommending solutions, and executing sales strategies to achieve revenue targets/KPIs.
• Demonstrated ability to develop and execute successful business strategies.
• Understand of market and business trends to inform strategic decision-making and improve market penetration.
• Excellent communication and interpersonal skills with the ability to collaborate effectively with both internal and external stakeholders.
• Banking / Finance & customer service experience is added advantage.
• Fluency in English and proficiency in Japanese to facilitate seamless communication with Japanese counterparts and stakeholders.
• Strong Team player
• Willingness and ability to travel for business trips.
• Computer skills requirement: MS Office (PowerPoint, Word, Excel) and SAP are preferred.
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