Quality Assurance Executive and Secretary

We are seeking a detail-oriented and well-organised Quality Assurance (QA) Executive cum Secretary to support both quality assurance functions and general administrative tasks. This hybrid role is responsible for ensuring compliance with internal quality standards and external regulatory requirements, while also providing secretarial support to senior management. The ideal candidate will possess strong coordination skills, attention to detail, and the ability to manage documentation and follow-ups across both QA and administrative areas.

Job Responsibilities:

- Assist in the implementation and monitoring of quality assurance processes and policies in line with the Singapore's PEI's operating and EduTrust Certification standards.

- Support the preparation of documentation and reports for regulatory submissions, audits, and reviews with relevant departments

- Maintain and update quality management documentation, including policies, procedures, and audit records.

- Coordinate internal quality reviews, including tracking of non-conformities and follow-up actions.

- Liaise with various internal departments to ensure alignment with quality standards and timelines.

- Collect, compile, and analyse data for quality performance indicators, student satisfaction surveys, and feedback mechanisms.

- Help organise training sessions and briefings on quality and compliance matters.

- Maintain the company’s statutory registers, records, and minute books in compliance with ACRA requirements.

- Prepare board resolutions, minutes, and agendas for Meetings, Management Meetings etc.

- Monitor and ensure timely compliance with all statutory and regulatory filings.

- Assist with internal communication or follow-up tasks as assigned by management.

- Provide support for ad hoc projects or operational tasks where needed.

Requirements：

• Minimum Diploma with 2-3 years of Quality Assurance and Secretarial experience
• Excellent interpersonal, verbal and written communication skills
• A self-motivated team player with ability to work in a dynamic environment
• Proficient in Microsoft Office applications