Project Management Lead [IT System Day 2, PMP]

Job Description:

• Involve in IT System Day 2 activities, including fault isolation and incident management
• Assist in testing which include the diagnoses of program or system defects and provide remediation or workaround
• Provide timely, clear and concise information flow among all stakeholders
• Understand procurement process and handle COTS and support renewals
• Liaise with customers and vendors in terms of issue resolution
• Review customer’s existing business workflows or system functionalities and provide recommendations for improvement
• Plan preventive, corrective and engineering support to meet project SLA

Requirements:

• Good interpersonal skills to deal with customers and vendors  Good communication skills both in writing and verbally to present complex ideas or technical solutions to business or management team
• Knowledge and/or experience in one or more of the following will be an advantage:

o Project Management Certifications (e.g. PMP, ITIL)

o Agile Methodology (e.g. Scrum)

Location: Tampines

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.