Patient Service Associate (TCM/Training Provided/6 Days) - Up to $5,000 - Bonus

• Position : Patient Service Associate (TCM/Training Provided/6 Days) - Up to $5,000 - Bonus
• Location : East – Bedok South
• Working hours : Monday to Saturday | 9am to 8pm – with 2 hours break time
• Salary (commensurate with experience) : Up to $5,000 + Variable Bonus + Annual Leave + Medical Leave
• Duration : Permanent
• Industry : Traditional Chinese Medical

Main Responsibilities:

• Greet patients, manage front desk ops (check-ins, scheduling, payments)
• Handle inquiries via WhatsApp, calls, and walk-ins promptly
• Assist physicians during consultations/treatments
• Maintain accurate patient records using digital tools
• Guide patients on clinic processes, post-treatment care, and herbal instructions
• Monitor treatment progress and conduct follow-ups
• Support inventory management, medication prep, and supply tracking
• Meet monthly service goals and support admin tasks as needed

Requirements:

• No prior clinic experience required – training will be provided
• Candidates with experience in healthcare, beauty, retail, or wellness settings will have an advantage
• Passion for Traditional Chinese Medicine and holistic health is a big plus
• Bilingual in English and conversational Mandarin to communicate with patients who can only speak mandarin

Email to: [email protected]

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***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Associate Consulting Director (APAC)

Reg no.: R22105510 | EA No: 13C6684