*Entry Level* 12 Months Bank Operations Officer #NJN

Location: Tampines

Duration: 12 Months Contract

Working Hours: 9AM to 6.30PM Monday to Thursday, and 9AM to 5.30PM Friday with 1 Hour meal break

Responsibilities

· Ensures that all unsecured and secured applications are processed with accuracy in accordance to the guidelines set by the bank, and within stipulated SLAs. This includes and are not limited to:

o Process and verify authentication checks &/or data entries

o Perform and verify accurate income computation

o Ensure accurate input/output to enable good customer service delivery

· Achieve continuous process improvement in COPC.

· Streamline processes to reduce operating cost and turnaround time without compromising quality and risk.

· Documentation of procedures to ensure compliance with group policies in procedures.

· Conduct internal reviews / tests to ensure compliance.

· Assist with data analysis, report findings, recommend corrective actions and preventive actions for review.

· Handle administrative duties that include but are not limited to filing, printing, scanning, archiving.

Requirements

• Diploma/ Degree in any field
• Proficient in the use of Microsoft Excel [Pivot Table, V LookUp], PowerPoint and macro (will be advantageous)

Jessica Nguyen Huynh Thanh Truc

CEI Reg. No. R23113787

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.