Customer Service Executive (Order Management | Up to $3,200 | Tampines | Mon–Fri) #WORKNOW - 2506

Position: Customer Service Executive

• Location: Tampines
• Working Hours: 830am - 530pm ( Mon - Fri)
• Salary : $2,800 to $3,200

RESPONSIBILITIES

• Provide quality customer service support to customers over e-mail and phone.
• Handle customer enquiries efficiently and escalate issues promptly when required.
• Perform sales order management for customers.
• Perform allocation of stocks and arrange delivery for customers’ orders.
• Conduct regular meetings with customers for close communication.
• Perform problem solving to value-added customers.
• Extract and tabulate data for monthly reporting.
• Collaborate with internal teams to ensure timely resolution of customer issues.
• Promote or recommend new products to existing customers.
• Any other ad hoc tasks and projects assigned.

REQUIREMENTS

• Minimum Diploma in any field.
• At least 2-3 years of relevant experiences on order processing and delivery arrangement, customer relationship management.
• Experience in handling customers’ inquiries and claims by emails and phone calls.
• Possess Excel skills and knowledge such as, V-lookup, Pivot tables, and simple formulae.
• Experience in SAP will have an added advantage.

Interested candidate may contact me and send your resume via WhatsApp or Email:

https://wa.me/6588749006 (Billy) | billy_chong@thesupremehr.com

PLEASE INCLUDE [notice period, last drawn salary and expected salary] in your resume.

PS: No Charges will be incurred by Candidates for any service rendered.

Billy Chong Jia Liang | R21100272

The Supreme HR Advisory Pte Ltd | 14C7279