Customer Relations Officer - [HDB Projects]

Job Responsibilities:

• Handle and resolve conflicts and feedbacks from public and stakeholders pertaining to the project;
• Conduct regular visits to residents / stakeholders affected by the works to gather feedback, preparing circulars, letter and flyers to keep stakeholders abreast and update on the site activities and progress;
• Provide administrative support and assistance to Project Management Team and liaise with Government authorities, public and lessee of the property in relation to project work in progress.

Job Requirements:

• Candidate must have a minimum of 'O' Levels or Nitec Certificate with at least 5 subjects passed;
• Have Workforce Skills Qualifications (WSQ) Certificate in Service Excellence (Level 1) Certification;
• At least 3 Year(s) of HDB working experience in the related field is required for this position;
• Independent and good team player;
• Shall be capable of communicating effectively in English