CLINIC ASSISTANT (FULL-TIME/PERMANENT PART TIME)

Hiring Full-Time & Permanent Part-Time Clinic Assistants – Join Our Caring Team!

We are a friendly and patient-centered GP clinic in Tampines, looking for a Full-Time & Permanent Part-Time Clinic Assistant to join our warm and supportive team! If you’re seeking a comfortable, well-paced work environment without the pressure that you experience in a TPA clinic, this is the opportunity for you.

Why Join Us?

• No TPA workload & Stress – Enjoy a steady and well-paced clinic environment
• Opportunities for growth & Promotion
• Supportive team – Work in a caring and patient-centered setting

Competitive salary:

Full Time: $2,350 – $3,000/month (based on experience & work hours)

Permanent Part-time: Pay prorated based on contracted working hours

Performance Bonus

Flexible leave system – We understand work-life balance!

Job Responsibilities:

Front Desk & Patient Support

• Patient Registration – Assist with patient check-in and medical record updates
• Appointment Scheduling – Manage bookings and coordinate follow-ups
• Customer Service – Address patient inquiries in a polite and professional manner
• Billing & Payment Collection – Process cashless (CHAS, Medisave, MBS@gov) and cash payments

Clinical Support & Assistance

• Perform Simple Triage & Measurements – Check blood pressure, parameters and vitals
• Dispensing Medications
• Assisting Doctor in Procedures – Prepare and assist during minor procedures
• Chaperoning – Accompany female patients during examinations when required
• Handling Lab Specimens – Properly label, store, and coordinate delivery of test samples

Administrative & Clinic Operations

• Inventory & Stock Management – Order and replenish medical supplies & medications
• Clinic Tidiness & Hygiene – Maintain cleanliness and organization of clinic areas
• Coordination with Laboratories & Vendors – Arrange courier services for lab tests
• Ad Hoc Duties – Other tasks as assigned by the doctor

Work Schedule:

• 42 hours per week (roster-based)
• Preferably able to work 2 night shifts (Mon-Thu, 7-9 PM) and 1 weekend shift (Sat/Sun)
• Weekend shifts: Saturday: 8:30 AM – 12:30 PM , Sunday: 9:00 AM – 12:00 PM

Who We’re Looking For:

We are looking for someone who is:

• Compassionate & Patient-Oriented – Someone who genuinely cares for patients and treats them with respect and kindness.
• Good Communicator – Able to interact with patients and colleagues in a clear, polite, and professional manner, especially when handling inquiries or concerns.
• Team Player – Works well with doctors and colleagues to ensure the clinic runs smoothly. We value a positive and supportive work culture!
• Detail-Oriented & Organized – Ensures accuracy in patient records, billing, and medication dispensing.
• Adaptable & Quick Learner – Able to pick up new skills and adjust to different tasks.
• Reliable & Responsible – Punctual, dependable, and committed to maintaining high standards in clinic operations.
• Able to Handle Stress Calmly – Clinics can get busy at times! We need someone who can stay composed under pressure and maintain professionalism at all times.
• Comfortable with Basic IT Skills – Familiarity with computers for scheduling, billing, and patient records will be helpful.

Staff Benefits:

• Annual Leave – Flexible leave system
• Medical, Health Screening & Vaccination Benefits
• Further Training & Career Development Opportunities